Web Lecture 5

In web lecture 5 it was interesting to read the section on emotion and persuasion. It was interesting to read about the car example. When I purchased my first car I knew what I wanted so it didn’t take much persuasion of the car salesperson. I was also emotional after I about the car, but that was because I had put my self in some debt and at the time was 17 years old and didn’t really know what I had gotten myself in to. It was also interesting to read if you were a happy person then you were more optimistic about persuasive messages. If you are a sad or angry person you tended to be more closely to weak persuasive messages which the happy individuals tended to ignore.

Chapter 13

Conflict patterns was a very interesting section in chapter 13. There are 3 different types of conflict strategies, variety, continuity, and symmetry. Variety is how flexible people are during conflict. If there is a lack of flexibility is usually means that the individuals are dissatisfied. Continuity is the range of topics covered during conflict. Symmetry id the type of reciprocity of behavior, basically individuals treat others the way they are treated. In all these conflict patterns I tend to lean towards the variety one. I really don’t like any sort of conflict and I tend to be flexible in any sort of conflict that I may be in.

Chapter 12

In chapter 12 Marwell and Schmitt’s compliance messages was interesting to read about their five different types of power. They are reward, coercive, referent, expert, and legitimate. I found the reward power most interesting. The reward power is when one person is trying to influence another person by giving rewards or benefits. This is something I see happen a lot. I know this is something that my parents used with me when I was a little girl and at times they still do it to this day. Also I have noticed in my workplace that patents will say to their children, if you eat all your lunch then you can eat the doughnut when you have finished. So they are giving their child a reward for finishing all their breakfast or lunch.